Refund and Cancellation Policy

Refund and Cancellation Policy

Thank you for choosing our website for your online professional training needs. We strive to provide the highest quality training programs and ensure your satisfaction. However, we understand that there may be instances where you need to request a refund or cancel your training. Please review our refund and cancellation policy below.

1. Refund Policy:

   1.1. Refund Eligibility: You may be eligible for a refund if you meet the following conditions:

       – You have made a payment for a training program.

       – You request a refund within 7 days from the date of purchase.

       – You have not accessed or completed more than 25% of the training content.

   1.2. Non-Refundable Items: The following items are non-refundable:

       – Any fees associated with course materials or resources.

       – Certificates of completion or any other documents issued upon completion of the training program.

   1.3. Refund Process: To request a refund, please contact our customer support team at adulearning@outlook.com. We will review your request and process the refund within 7 business days if you meet the eligibility criteria.

2. Cancellation Policy:

   2.1. Cancellation by the Customer: If you wish to cancel your training program, please notify us at least 7 days before the scheduled start date of the program. We will process your cancellation and provide a refund in accordance with our refund policy.

   2.2. Cancellation by the Website: In rare cases, we may need to cancel or reschedule a training program due to unforeseen circumstances, such as trainer unavailability or technical issues. If such a situation arises, we will notify you as soon as possible and provide alternative options, including rescheduling or a full refund.

3. Access Termination:

   3.1. Termination by the Customer: Once you have enrolled in a training program, you will have access to the course materials for a specified duration. If you choose to terminate your access before completing the program, you will not be eligible for a refund.

   3.2. Termination by the Website: We reserve the right to terminate your access to the training program if we find any violation of our terms and conditions, including unauthorized sharing or distribution of course materials.

4. Modifications to the Policy:

   4.1. We reserve the right to modify this refund and cancellation policy at any time without prior notice. The updated policy will be effective immediately upon posting on our website. We encourage you to review the policy periodically.

Please note that this refund and cancellation policy applies only to our website’s training programs and may not cover third-party products or services. For any further clarification or assistance, please contact our customer support team (adulearning@outlook.com).

Thank you for choosing  Adulearning for your professional training needs. We look forward to serving you and helping you achieve your learning goals.